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Help and Frequently Asked Questions
Click on a topic below to be taken to the relevant questions. Click on a question to expand out the answer.Help Topics
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Clubs & Leagues
MyScorecard Clubs enable you to manage and interact with groups of golfers - from one other person, to one hundred. Clubs can be just between you and friends, or for other MyScorecard golfers in your area.Getting Started with Clubs
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MyScorecard clubs are virtual groups that enable you to interact with other golfers. These can be your close friends, coworkers, or for other MyScorecard members in your area that you don't yet know! Club members can see each other's scores and handicaps, send notes and chat on the club chatboard, calculate course handicaps for the group, track points, among other features. MyScorecard clubs can be official or unofficial. Official clubs are recognized by the USGA and enable members to print out official USGA handicap cards. Unofficial clubs are affinity groups that enable you to interact with your friends and other MyScorecard members that share similar interests. |
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If you received an email from MyScorecard with a formal invitation, when you go to the Clubhouse, you will see an invitation which you can click to join the club. Otherwise, if you received an email from a friend, they should have sent you the Club ID and Club Password (note that these are different than your own username and password). You can press the "Join a Club" button and enter in the information you received. If you have not received an invitation, you can press the "Find a Club" button to see both Official and Unofficial clubs in your area. If you have the club information and are still having problems joining the club, please have the club administrator email us. Unfortunately, without a direct request from an administrator, we are unable to sign users up to clubs. |
| You can remove yourself from a club by choosing the "Remove me from club" option from the "Club Actions" menu. As long as you are not the Club Administrator, you can remove yourself at any time. |
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If you would like to start a new club, go to the Clubhouse and click on the "Create a Club" button. You will be prompted for a club ID (a unique identifier like your username), a short description of your club, and a club password. To invite members to your club, you can use the MyScorecard invitation tool, or you can simply email your friends the Club ID and Password, which they can use to join the club. |
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You are welcome to submit your own logo, or use one of our sample logos. To use a sample logo, go to your clubhouse and select the Modify Club option from the Admin Actions menu. Under the club logo/picture section you will see a link to view the sample logos. You will be able to choose one to use for your club. If you wish to use your own picture or logo, you will need to send us a copy via email. Logos and pictures can be sent to feedback@myscorecard.com and are subject to MyScorecard review and approval. To ensure proper loading, please try to keep your logo/picture to less than a Megabyte. You should try to send a gif or jpg file that is square (same height as width), but we will do our best to work with whatever you can produce. Please do not submit photos containing nudity, copyrighted images, or those depicting hate or gore. |
| You can be a member of, or administer up to 25 clubs. Simply join or create a new club, and it will be added to your clubs overview screen. |
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The yellow diamond indicates which club member is also the club administrator. The administrator is responsible for forming the club, inviting members, and ensuring that everything functions smoothly. Official clubs also have blue diamonds, which indicate members of the handicap committee. The handicap committee is responsible for ensuring peer review and for dealing with handicap-related issues as they arise. |
| The red X indicates that the member's account is inactive. The Green A, seen only by the Club Administrator, indicates that admin entry is enabled for that member. |
Managing a Club / League
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Yes, MyScorecard is optimized for league tracking. You can set up multiple clubs (e.g. for Monday, Wed, Friday Leagues), members can see each others scores, handicaps, and course handicaps. Individuals can enter scores, or you can enter scores for them. You can send emails to individuals or the groups. Members can post messages to the league bulletin board. And you can even make your league official and offer official handicap cards to all of your members. To find out more or to have a MyScorecard representative help set up your league, please contact us. |
| If you are the club administrator, your Club ID and Password will be listed on your club overview. It can also be found by selecting "Modify Club" from the "Admin Actions" menu. |
| At this point in time, you will need to contact us in order to update your club password. Just send us the club ID and the new password and we will take care of it for you. |
| No, only one person can be the club administrator. But you can also have up to two "Admin Assistants" that can help enter club points and use the admin entry feature. You can set the admin assistant by selecting "Modify Club" from the "Admin Actions" menu. |
| The Club Points page allows the administrator to track matches, informal wagers, or any other points among members of the club. Only the club administrator can add or subtract points. To add points, select Update Club Points from the admin actions menu. Enter in the appropriate amount (e.g. 3 or 4.46) in each box - please DO NOT enter in symbols such as $ as they will cause the points entry for that player to be ignored. Blank entries will also be ignored. To subtract points, simply enter in a negative number, such as -2.5. |
| There are a few different ways to communicate with your club members. The simplest is to select Club Email from the Club actions menu. This send an email from MyScorecard on your behalf to the club members you select. A second method is to post a message to your club messageboard. Your message will appaer on your club overview, and will be emailed to members who have opted to be alerted for new message board posts. If you have any questions regarding club communications, please do not hesitate to contact us. |
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If you are the club administrator, you can select Manage/Assign Club Trophies from the admin actions menu. You can then customize a trophy for your club and a hole-in-one award. Once you name your trophy, you can then assign it to any member in your club by scrolling down and clicking on the radio button next to their name. A little trophy icon will appear next to their name in the club overview, and clicking on that icon will pop up a description of the trophy. |
| If you are the administrator of a club, select "Modify Club" from the "Admin Actions" menu. On the Modify Club Page, Next to each member of the club you will see a small "Delete" button. Press the delete button to remove the member from the club. You can also use the "Clean Up" button to remove all inactive members from the club. |
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If you are the administrator of a club, select "Modify Club" from the "Admin Actions" menu. At the top of the Modify Club page, next to the club name, there is a "Delete Club" button. Pressing this button will delete all members and the club itself. Please note that there is warning or undo feature. Once you press the button, your club will be deleted and cannot be retrieved. We currently do not allow you to delete Official Clubs. If you no longer wish to administer an Official Club, please contact us and we will help transition the role to an appropriate replacement. |
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If you are the club administrator of an official club and no longer wish to continue, we encourage you to reach out to your members and see if someone wishes to take over for you. Having a rotating administrator is an easy way to share the responsibilities of managing the club. If you have another member to take over, you should email us with their username and the request to have them replace you as club administrator. If are an official club administrator and you cannot find another member to take over for you, you can email us with your desire to relinquish your position as handicap chair and we will put the club into transitional status. If you are a member of an official club and your club administrator is no longer active or responsive, please send us an email. We will look into the matter and if appropriate look to find a new club administrator. If you (or if several members) are interested in taking over as club administrator, please let us know. If we do need to transfer the administrative responsibilities of the club, we'd be very excited to have your help. |
Admin Entry
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The Admin Entry tool allows you to enter scores for all the members in your club from the same page. Members can still enter scores for themselves as well. To enable this feature, simply select "Club Admin Score Entry" from the Admin Actions menu and select the number of members you wish to track. For security purposes, each member will need to give you permission before you can enter scores into their scorecard - they can do so easily, by selecting "Enable Admin Entry" from their Club Actions menu. If you are looking to create and then enable all members for a large club - you can email us and we will help you get set up. |
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For security purposes, each member will need to give you permission before you can enter scores into their scorecard - they can do so easily, by selecting "Enable Admin Entry" from their Club Actions menu. If you are looking to create and then enable all members for a large club - you can email us and we will help you get set up. |
| If you have the Admin Entry Tool active, pressing on the club member's name in the Club Overview will take you to a page listing their most recent 20 scores. Below the score listing is a dropdown that will allow you to delete their scores. |
- If I already paid for some members, how do I track additional members using the admin entry feature?
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If you go to the admin entry page, underneath your list of players you will see a button labeled "purchase slots". Clicking on that button will enable you to purchase additional slots that can be used by your new members (New members must also enable the feature before you can enter scores for them - see the above topic). Because of credit card and processing fees, the cost per slot for adding one slot - even if it is the eleventh - will be higher than the per slot cost of adding 2 or 3 slots together. When you add the additional slots, we will calculate a new weighted average expiration date for all your members and will apply that new date to your admin entry feature - that way, all of your slots will always expire on the same date. |
| Sometimes it takes us a little bit of time to activate the admin entry feature. If it is more than 24 hrs and you still do not have access, please email us and we will look into the issue right away. |
Official Clubs
| You can join an established official club in your area that is open to other MyScorecard members. To find out if there is an official club in your area, go to the Clubhouse and click on the Find Clubs link in the gray navigation bar. You will see a listing of Open Official Clubs in your area as well as clubs that are in process of becoming official. You will be able to join some immediately by clicking on the join club button, while others require you to contact the club administrator before joining. Note that you can become a member of multiple clubs. |
| If you are the club administrator, select "Make Official" from the "Admin Actions" menu. Then click on the link to make your club official and fill in the short application. MyScorecard will then guide you through the approval process, providing support along the way. The timeline to approval by the USGA varies, but for pro-active clubs it can be as short as a few weeks. |